Shane shares his gratitude

Shane, a Self-Sufficiency client with our emPower program, found himself in a panic when he realized his propane gauge dropped from the safe zone, to completely empty. Without propane, Shane was without heat, and lacked power to his refrigerator.

Upon realizing this, he reached out to his TrueNorth Self-Sufficiency Advisor, Megan, to see what help they could provide. They connected Shane to our emPower team, where Courtney and Linda were quickly able to process a propane fill. Within 2 hours a propane truck arrived to get Shane back to working order! Shane later learned, from the propane driver, that his gauge was stuck, which resulted in him being unaware of his dropped level. Shane expressed his gratitude for the assistance by saying, “Happy Days!!! Thank you so much.”