emPower works with you to afford your heat and energy needs while you strive to become self-sufficient.


emPower works with the Michigan Department of Health and Human Services to assist with past-due heat and energy bills for the 2019-2020 grant year. emPower is currently referring inquiries on heat and energy assistance to Michigan 2-1-1, which can be reached by calling 211 or visiting; or the Michigan Propane Gas Association at



Heat and Energy Assistance

Since 1972, TrueNorth Community Services has strived to keep people safe during the heating seasons while they work toward the goal of self-sufficiency.

For the 2018-2019 grant year, TrueNorth's emPower heat and energy assistance program helped people in all 83 Michigan counties, providing 11,405 households with direct assistance payments. We also enrolled 9,201 households into Consumers Energy's CARE Program and 2,654 into DTE Energy LSP Program. We are working to provide help across Michigan for 2019-2020.

These are the steps to discover success by gaining emPower’s assistance through our Self-Sufficiency Services:

  1. Complete and be approved for Michigan Department of Health and Human Services’ State Emergency Relief (SER) assistance. Apply through MI Bridges. If you have already applied for an SER since October 1, 2019, please visit emPower's website and complete a self-sufficiency plan. You may also call 231-355-5882. 
  2. Choose TrueNorth Community Services as your referral partner
  3. Get contacted by emPower to start your self-sufficiency journey








emPower focuses on the heat and energy needs of those living in Michigan.

You can get assistance with:

Electricity   •   Natural gas   •   Propane   •   Wood   •   Pellets   •   Fuel oil   •   Coal   •   Other deliverable fuels   •   Existing balances

For a person to receive assistance for their utility bills, they MUST have:

  • Electricity and/or natural gas past due or with a shut-off notice. 

  • Propane or fuel oil level below 25 percent at delivery.

  • Less than 14 days of wood/pellets.

Households and individuals qualify for emPower's help based on MDHHS guidelines and must get State Emergency Relief assistance approval first.

You can request assistance with your electric and one other primary heat source. Once your primary heat source is established, you can only receive assistance with that fuel type throughout the grant year.




6308 S. Warner Avenue | P.O. Box 149
Fremont, MI 49412

Please contact emPower via their Contact Form

Phone: 231.355.5880




Check for the TrueNorth Community Services resources and services offered in your county on our Resource Search page.


The Michigan Department of Health and Human Services (DHHS) reminds low-income Michigan residents they can apply for emergency energy assistance online at or with print applications available online and at MDHHS offices starting in October 2018.

Online help is available from navigators at MDHHS offices and some private agencies like emPower that assist with energy aid. Assistance is available through State Emergency Relief (SER) and the Michigan Energy Assistance Program (MEAP). Read the news release:

For more details on contacting your local Michigan DHHS office, visit online.


For the 2017-2018 grant year (which ended in September 2018), emPower:

  • Provided 12,968 households with direct assistance payments in all 83 counties across Michigan.
  • Made more than $18 million in payments on bills to 274 utility companies and energy providers.
  • Enrolled 8,534 households into Consumers Energy's CARE Program and 1,545 into DTE Energy's LSP Program.
How Are We Doing?

Please contact us if you'd like to share input on how emPower is doing: