Behind on 2021 Rent?

TrueNorth Community Services provides rent relief assistance in Lake, Mason, Newaygo and Oceana counties. If you reside in another county and are seeking assistance, please call 2-1-1. We have emergency funds available to help renters pay rent (including past due rent)

About the CERA Rent Relief Program

Both landlords and tenants can use the website link above to create and submit their application.

If you need assistance completing an application, our Housing Intake staff can assist you in submitting an application over the phone. For Lake, Mason, Newaygo and Oceana counties call 877-446-8730 to make an intake appointment.

For all other counties call 2-1-1 to discuss any resources that may be available to you.

What can I do to get ready?

  • Gather your Required Documents.
  • Let your landlord know you are planning to apply. They will be invited to participate too.

Unable To Access the Online Application?

Tenants who are unable to access the online application may call the Housing Intake Specialists for personal assistance at 877-446-8730 or email housingdocs@truenorthservices.org. As part of the application process, documentation will also be accepted by postal mail: TrueNorth Community Services, 6308 S. Warner Ave, Fremont, MI 49412.

Payments

All payments will be made directly to the landlord and/or utility provider unless they do not agree to accept the payment. If they do not accept payment, the payment will be made directly to the tenant once the required landlord outreach has been done by our processing specialists.

Eviction Diversion

Prioritization is extended to households whose landlords have already sued for eviction in their local court. These applications will be processed first to decrease the program processing time and increase the likelihood of evictions being diverted.