Employment Opportunities

The following positions are currently open at TrueNorth Community Services.

Please apply per the directions in the specific posting(s).

Comprehensive Complex Care Team Leader

The emPower Comprehensive Complex Care Team Leader supports TrueNorth’s heat and energy utility assistance program by leading the Complex Care Self-Sufficiency Advisor team. The Comprehensive Complex Care Team Leader will facilitate and communicate between Self-Sufficiency Advisors and emPower leadership, supervise the Self-Sufficiency Advisors in Mason, Lake, Oceana, Montcalm, Mecosta, Ionia, Kent, Muskegon, Newaygo, Ottawa and Berrien counties who are participating in the Complex Care program, and will work directly with Comprehensive Complex Care Manager to ensure the effectiveness and quality of the Complex Care program.

Please submit an interest letter and resume as soon as possible. You may email your resume to Mboerman@tnempower.org; or mail/drop off at:TrueNorth Community Services, Attention: HR, 6308 S. Warner Ave, PO Box 149, Fremont, MI 49412

emPower Client Engagement Advisor (Fremont)

The emPower Client Engagement Advisor provides self-sufficiency services to vulnerable populations and serves as the point of contact for eligible clients for the Michigan Energy Assistance Program (MEAP). The Client Engagement Advisor works to provide needs assessment, referral information, financial and energy education services, vendor advocacy and short-term case management services to support reduced energy consumption and promote energy efficiency to low-income households statewide. The Client Engagement Advisor will be required to enter a customized self-sufficiency plan and follow up outcome data on each household served in the CRM.

Please submit an interest letter and resume as soon as possible. You may email your resume to Jsmith@tnempower.org; or mail/drop off at:TrueNorth Community Services, Attention: HR, 6308 S. Warner Ave, PO Box 149, Fremont, MI 49412

Program Assistants (Baldwin, Holton)

SUMMARY:  The position is responsible for the implementation of academic and enrichment programs for Project FOCUS (For Our Children’s Ultimate Success) out-of-school time.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following, although other tasks and duties may be assigned.

  • Plan, research, and submit quality lesson plans to site coordinator, by the agreed-upon deadline.
  • Ensure lesson plans meet grant objectives and goals.
  • Implement a daily schedule and come prepared with materials needed to facilitate activities.
  • Teach and facilitate daily activities according to the submitted lesson plans.
  • Responsible for setup and cleanup of program space.
  • Supervise program participants on a daily basis.
  • Assist with student discipline issues that may arise in programming and be thoroughly familiar with the 21st CCLC discipline policy.
  • Assist Site Coordinator with organization, maintenance, and proper use of materials and equipment.
  • Maintain professionalism with school staff, parents and students, being cautious of appearance, attitude, and relationships.
  • Ability to serve and conduct accurate food counts in accordance with Child and Adult Care Food Program (CACFP) guidelines.
  • Support and assist Site Coordinator in the implementation of program goals and grant objectives.
  • Promote social and emotional learning by building relationships with students.
  • Be available for field trips that might occur outside of regular programming hours.
  • Assist with security and crisis prevention plans and be prepared to carry them out as needed.
  • Attend school, staff, or community meetings as requested.
  • Travel to TrueNorth or other various sites as requested.
  • Be punctual and present for all scheduled shifts.
  • Other duties as assigned.

Please submit an interest letter and resume as soon as possible. You may email your resume to sboehs@truenorthservices.org; or mail/drop off at:TrueNorth Community Services, Attention: HR, 6308 S. Warner Ave, PO Box 149, Fremont, MI 49412

Self-Sufficiency Advisor (Ludington, Muskegon, Saint Joseph, Hart, Fremont)

The Self-Sufficiency Advisor will support the emPower Division by providing high quality, focused, case management services to eligible clients to assist them in becoming self-sufficient. This position will assist clients with identifying barriers and challenges that affect their ability to contribute to their energy costs and create case management goals that address the ability to reduce client energy burden, contribute to energy costs, connect to resources not offered by TrueNorth and other mutually agreed upon client-centered Savegoal(s). Services will be provided in different geographic areas with the use of technology. This position is considered a mobile workforce position.

Requirements - A minimum of a Bachelor’s Degree in Social Work, Human Services or combination of education and 3 years experience is required. Previous experience in case management required. Excellent computer skills with use of Microsoft Office Products and Gmail.

Please submit an interest letter and resume as soon as possible. You may email your resume to sboehs@truenorthservices.org; or mail/drop off at:TrueNorth Community Services, Attention: HR, 6308 S. Warner Ave, PO Box 149, Fremont, MI 49412

Site Coordinators (Muskegon Heights District)

Are you looking for a full-time opportunity to create a brighter future and make a permanent positive change in children’s lives? We have a fantastic opportunity for the right candidate to join TrueNorth Community Services and its team of caring and compassionate individuals to work for an organization that specializes in out-of-school time programming.  

We have a site coordinator position available in both Baldwin and Holton, Michigan. 

The Site Coordinator hired for this position will be responsible for overseeing the out of school time programming and operations at their site. This position includes the opportunity to work with school personnel, community members, parents as well as students.  

SUMMARY: This position is responsible for the development, implementation, administration and coordinator of Project FOCUS (For Our Children’s Ultimate Success).

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following, although other tasks and duties may be assigned.

  • Be thoroughly familiar with the approved grant contract with MDE.
  • Provide administration and direction to support the out-of-school time program including the development of program modules.
  • Recruit, hire, train, supervise, schedule and evaluate staff.
  • Post schedule and daily written lesson plans with staff assigned to specific duties.
  • Monitor contracted workers.
  • Establish partnerships with the school site and partner agencies.
  • Assist with the recruitment and retention of students.
  • Plan and conduct parent family service events.
  • Assist in communication to all staff including teachers, principals, parents, transportation coordinator, community partners, site coach and program director.
  • Assist program staff with daily programming and administration of grant.
  • Work closely with site coach to assess the program and staffing needs, including human resource issues.
  • Serve on special events committees as needed.
  • Maintain all attendance and reenrollment records to ensure that all records are up to date in the statewide evaluation system (EZ Reports and YPQA).
  • Understand security plans and active involvement in emergency procedures, crisis prevention plans and student disciplinary policies.
  • Maintains all Project FOCUS property and equipment.
  • Utilize appropriate technology including but not limited to Microsoft Office, Outlook, Excel and Publisher.
  • Attends all mandatory meetings, conferences and trainings.
  • Assist community liaison in building partnerships and securing necessary donations.
  • Travel to various sites and TrueNorth.
  • Other duties as assigned.
  • Maintain regular and consistent attendance and punctuality.
  • Attend all staff meetings.

Please submit an interest letter and resume as soon as possible. You may email your resume to sboehs@truenorthservices.org; or mail/drop off at:TrueNorth Community Services, Attention: HR, 6308 S. Warner Ave, PO Box 149, Fremont, MI 49412

Program Assistants

Motivated and energetic individuals wanted to work part-time with the Project FOCUS afterschool program (an initiative of TrueNorth Community Services). Open position working with first through eighth grades (depending on site). Primary responsibilities include student supervision, academic support during homework/enrichment time, leading/facilitating club activities, and interaction with parents/students/ and staff. Staff will be responsible to assist in the implementation of club based activities. Candidate must possess a desire and passion to work with children, good communication, and organizational skills.

  • Muskegon Heights Public School Academy System (Muskegon Heights) — Two positions 
  • Holton Elementary and Middle School 
  • Baldwin Elementary and Middle School 

Required: Applicants must be at least 18 years of age with a minimum of high school diploma or GED.

Preferred: Experience with youth, some college background and bilingual speaking/writing ability.

Weekly work hours are approximately 15 to 20 hours per week. Generally 2:00-6:00 p.m. Monday-Thursday (potentially more depending on field trips).

Please submit an interest letter and resume as soon as possible. You may email your resume to sboehs@truenorthservices.org; or mail/drop off at:TrueNorth Community Services, Attention: HR, 6308 S. Warner Ave, PO Box 149, Fremont, MI 49412

Out-of-School Time Program Leader​ (Hesperia and White Cloud)

Motivated and energetic individuals wanted to work part-time with the REACH and Engage! Out-of-School Time programs at White Cloud Elementary and Middle School, and Hesperia Middle School (an initiative of TrueNorth Community Services). Primary responsibilities include student supervision, academic support during homework/enrichment time, leading/facilitating club activities, and interaction with parents/students and Hesperia Elementary and Middle School staff. Staff will be responsible to assist in the implementation of club based activities. Candidate must possess a desire and passion to work with children, good communication, and organizational skills.

Required: Applicants must be at least 18 years of age with a minimum of high school diploma or GED.

Preferred: Experience with youth, some college background.

Weekly work hours are approximately 12 hours per week.

Please submit an interest letter and resume as soon as possible. You may email your resume to sboehs@truenorthservices.org; or mail/drop off at:TrueNorth Community Services, Attention: HR, 6308 S. Warner Ave, PO Box 149, Fremont, MI 49412