Volunteer Management Resources

This is a list of resources for volunteer managers and nonprofit leaders. If you know of a resource that should be added to this page, please contact Darci David at 231.924.0641 ext. 111 or darcid@truenorthservices.org. You can also fill out the Feedback form at the bottom of the page.

Baby Boomers
50+ Volunteering: Working for Stronger Communities  

Boards of Directors
Avoiding the Pitfalls in Recruiting Board Members  
Why the Board Should Consider Volunteer Issues

Corporate Employee Volunteering
Building Nonprofit Capacity Through Workplace Volunteering
Companies are from Mars; Nonprofits are from Venus
Corporate Philanthropy 2.0
Pro Bono/In-Kind/Donated Services for Mission-Based Organizations

Delegation
When Volunteers Resist Change

Diversity/Inclusion
Diversity and Volunteerism: Deriving Advantage from Difference
Equal Access: Universal Design of Your Project

Employee/Volunteer Relations
How to Deal with Conflict
Developing Good Staff-Volunteer Relations

Evaluation/Program Assessment
Evaluating Youth Service Projects
Three Types of Volunteer Program Evaluation
Ten Steps to Developing a Volunteer Program Evaluation

Family Volunteering
Family Friendly Project Checklist
Top Ten Tips for Setting Up a Family Volunteer Program

Interviewing and Screening
The Volunteer Application Form
Sample Volunteer Application

Legal Issues
Checking Criminal Histories: Considerations Before You Begin
Not all Criminal Record Checks are Created Equal

Mandated Service
Mandated Community Service – Youth Justice Programs
Giving Back: Improving Mandated Community Service for Juvenile Offenders
Court-Ordered Community Services: Volunteers or Prison Labor? 

Motivation
Motivating Volunteers
How to Motivate Volunteers
Help volunteers & Social Workers qit smoking quitday.org

Policies
Benefits of Policies for Volunteer Programs
Sample Volunteer Management Policies
Volunteer Program Policies

Recognition
Why be Boring When You Can Celebrate in So Many Ways?
The Nine Basic Rules for Volunteer Recognition

Recordkeeping and Reporting
List of Volunteer Management Software
Assessment Tools for Volunteer Programs
Volunteer Data Tracking Strategies

Recruitment
Recruiting Male Volunteers
Recruiting Volunteers – Quick Tips
Characteristics of a Good Recruitment Message

Retention
Volunteer Management Practices and Retention of Volunteers
Retaining Boomer Volunteers
Retaining Student Volunteers
Volunteers, Part 1: What Makes Them Stay?
Volunteers, Part 2: What Makes Them Leave?

Screening and Risk Management
Volunteer Risk Management Tutorial

Social Media
Beth Kanter’s Blog
Volunteer Recruitment Online
Social Media as a Volunteer Recruitment Tool
How to Use Social Media to Recruit, Retain, & Recognize Volunteers

Supervision
Strategies for Dealing with Unreliable Volunteers
How to Fire a Volunteer and Live to Tell About It
7 Deadly Sins of Supervisors
A Few Pointers on the Unpleasant Topic of Firing Volunteers

Training Ideas and Resources
Training Volunteer Speakers
Orientation and Training of Event Volunteers
Trainer’s Toolbox

Trends and Issues
Does Your Nonprofit Appeal to the ‘New’ Volunteers
Donors and Volunteers - More Alike Than Different

Virtual Volunteering
More info coming soon!

Volunteer Leaders
Developing Volunteer Leaders
Volunteers as Leaders
National Council of Nonprofits

Youth in Service/Service Learning
The Separation of Service-learning from Volunteering…and Does It Matter?

Feedback